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Several emails have downloaded incorrectly - they are not in html, and the content (plain text code) refers to the content of a different email.

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by Matt

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Emails are in plain text code. Some do not contain the content anymore (downloaded before). All appear to have content from other emails (for example, a personal email contains the text "Nordstrom Rewards." Also the "From" "To" "reply to" and "cc" lines do not appear.

Emails are in plain text code. Some do not contain the content anymore (downloaded before). All appear to have content from other emails (for example, a personal email contains the text "Nordstrom Rewards." Also the "From" "To" "reply to" and "cc" lines do not appear.

Chosen solution

Right click the folder, select properties and then the repair button.

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Chosen Solution

Right click the folder, select properties and then the repair button.