Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have MailRedirect and have used it successfully. This morning the "redirect" item on the drop down menu is greyed out. Can anyone suggest a way out?

  • 4 replies
  • 1 has this problem
  • 2 views
  • Last reply by Matt

jrichball
jrichball
more options

When I select a message I wish to redirect and right click the "redirect" item on the drop down list is greyed out. I redirected a message last night and have received the copy this morning so it worked OK. When I attempted to redirect another message I found that the "redirect" item was greyed out. Has anyone an idea on how to get it working again?

Richard Ball

When I select a message I wish to redirect and right click the "redirect" item on the drop down list is greyed out. I redirected a message last night and have received the copy this morning so it worked OK. When I attempted to redirect another message I found that the "redirect" item was greyed out. Has anyone an idea on how to get it working again? Richard Ball

Chosen solution

Your computer does not actually clear all it's memory for sometime 10 minutes after you unplug it. Some computers have capacitors that will power say the CPU for several minutes. The result is if there is a glitch at the silicone level it is not cleared bu a reboot. Or even by turning off the power, unless you wait several minutes at least. before re applying power.. Note that in most computers there days the power button does not actually deprive the computer of power.

Read this answer in context 👍 1

All Replies (4)

Zenos
Zenos
more options

Is it perhaps not a regular email message, but an rss feed article, or a newsgroup posting? I don't think you're allowed to redirect either of these.

jrichball
jrichball Question owner
more options

Thanks for the info. I have tried several other messages with the same effect. The message I wish redirect is from the same source and same style as the message successfully redirected last night.

jrichball
jrichball Question owner
more options

Update. Sorry about the alarm. I've just opened Thunderbird after a shut down of about 40 minutes and the "redirect" option is now available. I had previously shut it down for a few seconds but that did not work. I can't explain this. Thanks for your interest.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Your computer does not actually clear all it's memory for sometime 10 minutes after you unplug it. Some computers have capacitors that will power say the CPU for several minutes. The result is if there is a glitch at the silicone level it is not cleared bu a reboot. Or even by turning off the power, unless you wait several minutes at least. before re applying power.. Note that in most computers there days the power button does not actually deprive the computer of power.