Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Synchs Run Amok? Corrupts Profiles, Setting Access and Synching. Any Available Sync-In-A-Can Solutions?

  • 4 replies
  • 1 has this problem
  • 15 views
  • Last reply by Joypebble

Joypebble
Joypebble
more options

iMac to MacBook Pro Syncs:

After a synch, target (MacBook Pro) launched in Default (instead of my selected theme) and settings could not be accessed by clicking on any of them). Also, no images would appear in any website. (FF Default all-grey browser is not usable for me because of poor eyesight and the need for more color and contrast in the mix).

Consultant troubleshot all my Extensions on both devices (tossing many extensions and most themes) then synced again. Still no images and prefs still unavailable by clicking on them.

I kept one seemingly safe theme and was able to have both devices stabilize their respective themes and regained access to settings.

We tried to sync once with an added test bookmark.

He got the theme to launch and the images to appear and then we synced .

Boom! Back to square one.

Finally he got both devices to work independently so we banned any syncing. Fine, except that I REQUIRE syncs. 

1) Any solutions to the failure to synch the Profiles?

2) Any easy syncing strategies other than don't involve digging into the Library files and manually swapping folders around. It works but too much room for tired eyes at night.

Any decent after-market apps that will do just the Profile synch, both ways?

Many thanks.

iMac to MacBook Pro Syncs: After a synch, target (MacBook Pro) launched in Default (instead of my selected theme) and settings could not be accessed by clicking on any of them). Also, no images would appear in any website. (FF Default all-grey browser is not usable for me because of poor eyesight and the need for more color and contrast in the mix). Consultant troubleshot all my Extensions on both devices (tossing many extensions and most themes) then synced again. Still no images and prefs still unavailable by clicking on them. I kept one seemingly safe theme and was able to have both devices stabilize their respective themes and regained access to settings. We tried to sync once with an added test bookmark. He got the theme to launch and the images to appear and then we synced . Boom! Back to square one. Finally he got both devices to work independently so we banned any syncing. Fine, except that I REQUIRE syncs. 1) Any solutions to the failure to synch the Profiles? 2) Any easy syncing strategies other than don't involve digging into the Library files and manually swapping folders around. It works but too much room for tired eyes at night. Any decent after-market apps that will do just the Profile synch, both ways? Many thanks.

Chosen solution

Did you ever Disconnect one device from Sync and Reset your Firefox Account Password on the other device to clear your data from the Sync server? You may have corrupt data floating back and forth.

Read this answer in context 👍 1

All Replies (4)

the-edmeister
the-edmeister
  • Moderator
more options

Chosen Solution

Did you ever Disconnect one device from Sync and Reset your Firefox Account Password on the other device to clear your data from the Sync server? You may have corrupt data floating back and forth.

Modified by the-edmeister

Joypebble
Joypebble Question owner
more options

One question: You said: "Disconnect one device from Sync..." and "and Reset your Firefox Account Password on the other ."

I'm not sure how to "disconnect" is accomplished. Can you indicate the steps and caveats .Does it matter which side I do first.

I'm really only marginally understand what's happening (with the term, disconnect.

thanks, again

the-edmeister
the-edmeister
  • Moderator
more options

See this support article: https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer#w_remove-a-device-from-sync

Do the "Disconnect" on the device that has the most corrupt set of data. And do the "Reset" on the one with the best data.

Joypebble
Joypebble Question owner
more options

Whatta help your suggestion was! Many thanks!


--GG