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running TB38.6.0 on W10; freezes when I hit Attach button; Norton antivirus

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  • Last reply by crystalroy

crystalroy
crystalroy
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I'm running Thunderbird 38.6.0 on Windows 10; I have Norton anti-virus and internet protection. When I hit the Attach button, TB freezes (not responding).

I'm running Thunderbird 38.6.0 on Windows 10; I have Norton anti-virus and internet protection. When I hit the Attach button, TB freezes (not responding).

Chosen solution

tried disabling the email scanning part of Norton's?

Are you attaching from a local drive, a network share of a usb device?

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Matt
Matt
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Chosen Solution

tried disabling the email scanning part of Norton's?

Are you attaching from a local drive, a network share of a usb device?

crystalroy
crystalroy Question owner
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disabled the Norton email scan ... did the job! thanks so much for your time.