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Why does firefox refuse to recognize saved profile?

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  • 1 has this problem
  • 6 views
  • Last reply by cor-el

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I selected my profile from Old Firefox Data folder, copied it into the currently active profile folder being used by Firefox. When I tried to launch another profile, the addon refused to show that profile.

I selected my profile from Old Firefox Data folder, copied it into the currently active profile folder being used by Firefox. When I tried to launch another profile, the addon refused to show that profile.

Chosen solution

Was Firefox closed when you copied those files into that "active" Profile folder?

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Chosen Solution

Was Firefox closed when you copied those files into that "active" Profile folder?

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Make sure to copy the profiles.ini file as well because that is the file that sets what profile folder is used.

If you do not have a copy of profiles.ini then you need to edit the current profiles.ini file or use the "Choose Folder" button in the Profile Manager to register this profile.