Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

unable to sign onto my yahoo.com home page

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

tomyj1
tomyj1
more options

I can't sing into my yahoo home page I keep getting just yahoo it says SECURE CONNECTION FAILED.

I can't sing into my yahoo home page I keep getting just yahoo it says SECURE CONNECTION FAILED.

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

How about the main page at

https://www.yahoo.com/

Do you get that error there?

There has been a problem with

https://my.yahoo.com/

this morning for many users but hopefully that is clearing up now.

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Clear the Cache and remove the Cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove the Cookies" from websites that cause problems.

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"