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Thunderbird is freezing up and unable to select inbox and other folders from the LHS menu

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Beauman

Beauman
Beauman
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I think there was a Thunderbird software update and ever since I have been unable to select folders including the inbox folder from the LHS menu column. I have un-installed and re-installed software with no luck. If unable to fix I will need to look for another Email app.

I think there was a Thunderbird software update and ever since I have been unable to select folders including the inbox folder from the LHS menu column. I have un-installed and re-installed software with no luck. If unable to fix I will need to look for another Email app.

Chosen solution

Hold the shift key when starting Thunderbird and continue in safe mode when promoted. On the toolbar then  Add-ons in the add-ons tab remove lightning. restart Thunderbird On the toolbar then  Add-ons add lightning.

Hopefully all your issues will be gone.

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All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Hold the shift key when starting Thunderbird and continue in safe mode when promoted. On the toolbar then  Add-ons in the add-ons tab remove lightning. restart Thunderbird On the toolbar then  Add-ons add lightning.

Hopefully all your issues will be gone.

Beauman
Beauman Question owner
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Thanks Matt, looks like its fixed the problem. Thank you