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Update to the v45.0 is crushing phone on installation

  • 3 replies
  • 7 have this problem
  • 9 views
  • Last reply by mrhazarika

mrhazarika
mrhazarika
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I am a long term FF user. My Android FF is now 45.0. Whatever update you are sending after this, is crushing the phone, right during installation, in Google play store. The phone restarts and the update is cancelled.

Here is how to reproduce the bug: 1 Get FF 45.0 2 Try to update using Google play store. 3 Update gets downloaded and starts installing. 4 Phone crushes and restarts.

Please stop this update.

I am a long term FF user. My Android FF is now 45.0. Whatever update you are sending after this, is crushing the phone, right during installation, in Google play store. The phone restarts and the update is cancelled. Here is how to reproduce the bug: 1 Get FF 45.0 2 Try to update using Google play store. 3 Update gets downloaded and starts installing. 4 Phone crushes and restarts. Please stop this update.

All Replies (3)

mrhazarika
mrhazarika Question owner
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I am on Android lollipop 5.0.

Amit roy
Amit roy
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you can do that but before you do that I recommend to you do the following:

First update your os to the latest version Clear your cookies and cache Check and see if your problem still exist or not.

mrhazarika
mrhazarika Question owner
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Got a solution to this. Problem was at my end. The app must be in internal storage before it can be updated. I was keeping it in the external drive.