Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Sync account compromised

  • 1 reply
  • 1 has this problem
  • 19 views
  • Last reply by FredMcD

more options

My browser was compromised about 6 months ago. I sold that computer about 4 months ago. I never changed my FireFox Sync account password. Someone made purchases on my target account, paypal account, and ebay account. This morning, my microsoft account. They are all completely separate user accounts with different emails attached to them. They also tried compromising my G2A account, but I had no billing information saved with them. Again, these are all different user names and passwords. All of my devices and computers are shut off when the hacker tries compromising my accounts again, around 3AM eastern time. I've changed my password already, is there a way to sign out of all current devices and remove my passwords from those devices? I assume not, what else can I do in this situation other than delete account and change passwords?

My browser was compromised about 6 months ago. I sold that computer about 4 months ago. I never changed my FireFox Sync account password. Someone made purchases on my target account, paypal account, and ebay account. This morning, my microsoft account. They are all completely separate user accounts with different emails attached to them. They also tried compromising my G2A account, but I had no billing information saved with them. Again, these are all different user names and passwords. All of my devices and computers are shut off when the hacker tries compromising my accounts again, around 3AM eastern time. I've changed my password already, is there a way to sign out of all current devices and remove my passwords from those devices? I assume not, what else can I do in this situation other than delete account and change passwords?

All Replies (1)

more options

First, notify your law enforcement. File a report. Then contact the credit reporting agencies about this. CANCEL ALL credit / debit / bank accounts and change account numbers.

As to sync, change the password or cancel it to clear out its data.