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clicking the close x does not work

  • 3 replies
  • 1 has this problem
  • 5 views
  • Last reply by Matt

walbrecht
walbrecht
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when I try to use the close, minimize or maximize buttons, none of them work windows 10, thunderbird 45.1.1.

when I try to use the close, minimize or maximize buttons, none of them work windows 10, thunderbird 45.1.1.

Chosen solution

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

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All Replies (3)

Matt
Matt
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Chosen Solution

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

walbrecht
walbrecht Question owner
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Thank you that fixed it. I enabled all the extensions one at a time but now none of them are causing the problem.

Matt
Matt
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Unfortunately we are seeing that a lot. and no one knows why.