We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I had thunderbird before I downloiaded and it still has old e-mail address

more options

The new download shows old e-mail address how can I eliminate old and set up a new e-mail. I use verizon.net

The new download shows old e-mail address how can I eliminate old and set up a new e-mail. I use verizon.net

All Replies (4)

more options

close Thunderbird + R In the run box type %appdata% Press enter delete the folder Thunderbird that appear in Windows explorer. Restart Thunderbird.

more options

I have windows 10 I do not know where run box is to type in %appdata% in windows.

more options

well I suggest you press the windows key and R like i indicated in my first post. Is the little picture on your key different or something.

more options

I tried above I still had old e-mail show up. I found on Thunderbird itself a way to delete e-mail. Then I had it find the new one. It worked then. I did find others I eliminated because they were canceled a long time ago. Thank You, Keith