Firefox keeps chrashing
Hello
Can anyone help me here Been checking everything i think it could be, but still firefox keeps crashing Crash id : 8b60a07a-25bf-4319-8d59-0226e2160827 In safe mode everything works fine Any suggestions +?
All Replies (5)
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.
The crash report is several pages of data. We need the report numbers to see the whole report.
Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.
bp-8b60a07a-25bf-4319-8d59-0226e2160827
Signature: shutdownhang | nsThread::ProcessNextEvent | NS_ProcessNextEvent | nsThread::Shutdown
Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation
See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
these I have bp-8b60a07a-25bf-4319-8d59-0226e2160827 27/08/2016 15:15 bp-90540fee-7a14-4ce4-9b51-17d802160827 27/08/2016 9:18 bp-f584e3c2-f5fc-424f-90fe-a19312160827 27/08/2016 8:30 1953f28c-86a3-43e7-9771-4173b4cd020d 24/08/2016 18:49 19446e55-621a-41ed-985c-08e0f5cba262 21/07/2016 12:26 33b8344f-e761-4a84-899f-d65494e800e1 16/07/2016 4:10 bp-ca63b126-ee94-46e3-aa81-1ebd42160714 15/07/2016 0:00
FredMcD said
Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.
bp-8b60a07a-25bf-4319-8d59-0226e2160827 bp-90540fee-7a14-4ce4-9b51-17d802160827
Signature: shutdownhang | nsThread::ProcessNextEvent | NS_ProcessNextEvent | nsThread::Shutdown
Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation +++++++++++++++++++++++++++++++++++++++++++++++++++ bp-f584e3c2-f5fc-424f-90fe-a19312160827
Signature: shutdownhang | NtWriteFile
nvwgf2umx.dll = Dwm.exe = Microsoft Desktop Window Manager
Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true
See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
Modified by FredMcD
Hello FredMcD Thanks you already for the tips Did the cleanout -> no corruptions found Did the upgrape -> Drivers are up to date
Still when starting firefox, it hangs and keeps claiming there is a script running Even if I cannel it and run the KB for that error it remains the same :'(
Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh).
Is the problem still there?