Thunderbird opens quickly but just freezes for about 3 mins. Then all seems to work. Any ideas? Regards Richard
Hi, I am running Thunderbird on Windows 10. Its the latest version. When I open my mailbox (Thinderbird) it opens reasonably quickly showing my inbox and all local folders. But it just sits there frozen for about 3-4 minutes. Then it starts working and works fairly quickly. I have not made changes that I am aware of that would cause this. I am using BTinternet.com and if I access my mail through the BT login over the web via Firefox my mailbox is there very quickly and working but I cannot see my local mail folders, which I never have, hence using Thunderbird which I like. Any advice would be most gratefully received. Best Regards Richard
Modified by Wayne Mery
Chosen solution
Richarh said
What has made a difference is disabling all add ons...It fires up really quick now but when I look at the Error console I see quite a few errors.
That's surprising, considering that starting Thunderbird in safe mode should disable ALL addons, and more.
What addons have you disabled?
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Start *Windows'* safe mode with networking enabled - win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode - win8 https://support.microsoft.com/en-us/help/17076/windows-8-startup-settings-safe-mode - win7 https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode#start-computer-safe-mode=windows-7 - XP https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx
Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird
Does problem go away? Please reply to let us know results.
Hi Wayne, I tried this but its still the same. One thing I have seen under Tools>Error Console its lots of errors/warnings and messages as follows: 1) Could not read chrome manifest 'file:///C:/Program%20Files%20(x86)/Mozilla%20Thunderbird/chrome.manifest'. 2)Could not read chrome manifest 'jar:file:///C:/Program%20Files%20(x86)/Mozilla%20Thunderbird/extensions/%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D.xpi!/chrome.manifest'. 3)While creating services from category 'profile-after-change', could not create service for entry 'Sapi Speech Synth', contract ID '@mozilla.org/synthsapi;1' 4)Timestamp: 01/09/2016 18:22:36 Warning: Unknown property 'grid-auto-columns'. Declaration dropped. Source File: resource://gre-resources/ua.css Line: 175, Column: 19 Source Code:
grid-auto-columns: inherit;
5)Timestamp: 01/09/2016 18:22:36 Warning: Unknown property 'grid-auto-rows'. Declaration dropped. Source File: resource://gre-resources/ua.css Line: 176, Column: 16 Source Code:
grid-auto-rows: inherit;
6)Timestamp: 01/09/2016 18:22:36 Warning: Unknown property 'grid-template-rows'. Declaration dropped. Source File: resource://gre-resources/ua.css Line: 182, Column: 20 Source Code:
grid-template-rows: inherit;
7)Timestamp: 01/09/2016 18:22:38 Warning: Use of Mutation Events is deprecated. Use MutationObserver instead. Source File: chrome://calendar/content/widgets/calendar-widgets.xml Line: 495 8)Timestamp: 01/09/2016 18:25:17 Warning: Unknown property 'mso-table-lspace'. Declaration dropped. Source File: imap://richardhill135%40btinternet%2Ecom@mail.btinternet.com:993/fetch%3EUID%3E/INBOX%3E38461 Line: 0, Column: 42 Source Code: border-collapse:collapse; mso-table-lspace:0pt; mso-table-rspace:0pt; background:#eaeff2; line-height:100%; margin:0; padding:0; width:100% 9)Timestamp: 01/09/2016 18:25:17 Warning: Unknown property 'mso-table-rspace'. Declaration dropped. Source File: imap://richardhill135%40btinternet%2Ecom@mail.btinternet.com:993/fetch%3EUID%3E/INBOX%3E38461 Line: 0, Column: 64 Source Code: border-collapse:collapse; mso-table-lspace:0pt; mso-table-rspace:0pt; background:#eaeff2; line-height:100%; margin:0; padding:0; width:100%
And theres more... Regards Richard
better if you reinstall the prior version?? https://releases.mozilla.org/pub/thunderbird/releases/45.2.0/win32/en-US/Thunderbird%20Setup%2045.2.0.exe
Hi Wayne, Did as you suggested but did not solve. What has made a difference is disabling all add ons...It fires up really quick now but when I look at the Error console I see quite a few errors. That said TB seems to fire up ok now so I'll just see how it goes. Thanks for your help. Regards Richard
Chosen Solution
Richarh said
What has made a difference is disabling all add ons...It fires up really quick now but when I look at the Error console I see quite a few errors.
That's surprising, considering that starting Thunderbird in safe mode should disable ALL addons, and more.
What addons have you disabled?
One that popped up was Lightning....? Not sure about others...I'm not very computer literate I'm afraid...
They are all listed at Help | Troubleshooting