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How do I have access to my tabs and menu bar when an "authentication required" prompt is open?

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by zuel122

zuel122
zuel122
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I noticed that this website https://www.iskbusinesstechnology.com/supportx/index.html prevents clicking anything on the toolbar, along with any tabs and even the menu bar, as long as the "authentication required" box is still open. Since it instantly reopens the box upon closing it, I had to end task to get rid of it at first, because it automatically opened in another window. Upon setting Firefox to always open something in a new tab though about:config, I was able to get the tab closed by positioning the x of the authentication box over the x for the tab and rapidly hit both. However, that prevents me going to the "report deceptive site" on that page, and any future pages that I might encounter that attempts this. Is there any way to make it to where such a prompt never prevents access of tabs, toolbar, and menu bar?

I noticed that this website https://www.iskbusinesstechnology.com/supportx/index.html prevents clicking anything on the toolbar, along with any tabs and even the menu bar, as long as the "authentication required" box is still open. Since it instantly reopens the box upon closing it, I had to end task to get rid of it at first, because it automatically opened in another window. Upon setting Firefox to always open something in a new tab though about:config, I was able to get the tab closed by positioning the x of the authentication box over the x for the tab and rapidly hit both. However, that prevents me going to the "report deceptive site" on that page, and any future pages that I might encounter that attempts this. Is there any way to make it to where such a prompt never prevents access of tabs, toolbar, and menu bar?

Chosen solution

It's a dirty trick. The main page loads without requiring any authentication, but there is an <iframe> in the page that calls another page which does require authentication.

I find that pressing the Esc key several times in row (not waiting for it to reappear) stops it from happening again. Does that work for you?

But to your general question, as far as I know, there isn't a setting to prevent an authentication prompt from a frame from blocking the user interface.

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Chosen Solution

It's a dirty trick. The main page loads without requiring any authentication, but there is an <iframe> in the page that calls another page which does require authentication.

I find that pressing the Esc key several times in row (not waiting for it to reappear) stops it from happening again. Does that work for you?

But to your general question, as far as I know, there isn't a setting to prevent an authentication prompt from a frame from blocking the user interface.

zuel122
zuel122 Question owner
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jscher2000 said

I find that pressing the Esc key several times in row (not waiting for it to reappear) stops it from happening again. Does that work for you?

The escape trick worked perfectly, thank you. It's unfortunate that there seems no way to access other things while the prompt is open, but unless someone finds a way to make not even the escape thing to work, this should be fine.