Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Incoming messages with attachments are broken

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by Toad-Hall

Je beleeft het HIER !!
Je beleeft het HIER !!
more options

Hello everybody,

When I recieve messages with an attachment (often PDF-file), I can't open the attachments. I get an error-messages that the attachment is damaged.

What is the reason for that + what is the best place fore storing attachments on the pc (in the directories from Thunderbird) ?

Thanks for the respones

Hello everybody, When I recieve messages with an attachment (often PDF-file), I can't open the attachments. I get an error-messages that the attachment is damaged. What is the reason for that + what is the best place fore storing attachments on the pc (in the directories from Thunderbird) ? Thanks for the respones

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Maybe you have an anti-virus product scanning all incoming mail. Suggest you access the anti-virus product and stop scanning incoming mail.

You could test: Start computer in 'Safe mode with Networking' Start Thunderbird.