Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird will not save sent emails in the sent emails folder.

more options

I am new to thunderbird, I have set up all my accounts (3 IMAP and 2 Gmail) When I send a test email from my IMAP account to my gmail account it does arrive but it is not saving the email as sent in thunderbird. Please help or I will have to go back to Outlook *shudders* :(

I am new to thunderbird, I have set up all my accounts (3 IMAP and 2 Gmail) When I send a test email from my IMAP account to my gmail account it does arrive but it is not saving the email as sent in thunderbird. Please help or I will have to go back to Outlook *shudders* :(

Chosen solution

The only error message I got was "Can not save to sent try again or cancel"

I managed to fix it by changing the server sessions catche from 5 to 1. I have no idea what other impacts this fix is having but it seems to work for now.

Read this answer in context 👍 0

All Replies (2)

more options

what provider is your IMAP account with? Do you see any error messages?

more options

Chosen Solution

The only error message I got was "Can not save to sent try again or cancel"

I managed to fix it by changing the server sessions catche from 5 to 1. I have no idea what other impacts this fix is having but it seems to work for now.