Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I'm receiving messages but all of the sudden they don't show in the summary.

  • 4 replies
  • 2 have this problem
  • 2 views
  • Last reply by larsstanley

more options

My messages download ok but I can't see them in the summary. If I click on a line, the message itself appears below, so I know they are downloading, but I don't know why they don't appear in the summary. Solution?

My messages download ok but I can't see them in the summary. If I click on a line, the message itself appears below, so I know they are downloading, but I don't know why they don't appear in the summary. Solution?

Chosen solution

if you have no heading like subject and date.

click the square icon on what would normally be the right end of the heading bar (Above the up down arrows.

Otherwise, right click the folder name and select properties and then the repair button.

Read this answer in context 👍 1

All Replies (4)

more options

What does 'in the summary' mean?

more options

This refers to the "inbox" - messages are usually summarized and list the subject, who the email is from, etc . This info doesn't show now.

My inbox is blank now. Although a light blue band will highlight the area where the message usually shows and if I click on it, the message will appear in the lower portion of the page.

more options

Chosen Solution

if you have no heading like subject and date.

click the square icon on what would normally be the right end of the heading bar (Above the up down arrows.

Otherwise, right click the folder name and select properties and then the repair button.

more options

Ok that does it. Thanks much, I don't know what I did to switch those off.