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Critical upate not verified what to do

  • 2 replies
  • 2 have this problem
  • 9 views
  • Last reply by James

wydiva
wydiva
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A full page opened up while I was on Firefox saying Critical update download. I saved it but when I went to open it to download another box opened stating this download was not verified and publisher not not known. So I was afraid to use it. How can I tell if this is truly Foxfire. It is also an executive file.

A full page opened up while I was on Firefox saying Critical update download. I saved it but when I went to open it to download another box opened stating this download was not verified and publisher not not known. So I was afraid to use it. How can I tell if this is truly Foxfire. It is also an executive file.

Chosen solution

Not from Mozilla, the developer of Firefox. Firefox updates aren't delivered in that manner.

See this support article for further information about that type of scam. https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update

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the-edmeister
the-edmeister
  • Moderator
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Chosen Solution

Not from Mozilla, the developer of Firefox. Firefox updates aren't delivered in that manner.

See this support article for further information about that type of scam. https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update

James
James
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  • Top 10 Contributor
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wydiva said

How can I tell if this is truly Foxfire. It is also an executive file.

Firefox rather does updates internally. Was the file a firefox-patch.js or a .exe