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Down of Firefox 53a01 (Nightly)

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  • Last reply by James

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The crash code is: Crash ID: bp-38599749-f2db-449d-b177-b35c72170205

The crash code is: Crash ID: bp-38599749-f2db-449d-b177-b35c72170205

Chosen solution

The 53.0a1 build you have is a old Nightly channel build from Nov 16, 2016.

The 53.0 version has been on the Aurora development channel since Jan 23, 2017.

Release < Beta (b#) < Aurora (a2) < Nightly (a1)

The Nightly and Aurora development channel builds gets checkins almost every day so they get updates each of those days. This can sometimes cause issues until fixed, finished or reverted in a later build update. A version on Beta channel can get six to twelve builds though 51.0 had fourteen.

If you you do not want to be a Tester and updating frequently then you should use the Release or Beta builds instead.

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Product Firefox Release Channel nightly Version 53.0a1 Build ID 20161115030213 OS OS Version

Signature: EMPTY: no crashing thread identified; ERROR_NO_MINIDUMP_HEADER

Attention Sumo's there are 7 related bug reports


Let’s do a full clean re-install; Download the current Nightly

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder.
https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory.

Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder if there is one.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done.


If there is a problem, start your Computer in safe mode and try again.

Starting The Computer In Safe Mode;
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Chosen Solution

The 53.0a1 build you have is a old Nightly channel build from Nov 16, 2016.

The 53.0 version has been on the Aurora development channel since Jan 23, 2017.

Release < Beta (b#) < Aurora (a2) < Nightly (a1)

The Nightly and Aurora development channel builds gets checkins almost every day so they get updates each of those days. This can sometimes cause issues until fixed, finished or reverted in a later build update. A version on Beta channel can get six to twelve builds though 51.0 had fourteen.

If you you do not want to be a Tester and updating frequently then you should use the Release or Beta builds instead.