Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

All my incoming Email gets trashed can not correct it (HELP!!)

  • 1 reply
  • 3 have this problem
  • 9 views
  • Last reply by maskapone

moondance52
moondance52
more options

Just recently I noticed that I was not getting any Email in my primary account. After a little investigating I found that all the incoming mail was being dumped into my trash folder in local folders account. I have gone through the settings and have sent test loop messages and they all go into the trash folder I have two accounts set up and when I send a test loop message to the other account it goes into the proper inbox. I have not been able to get the system stop routing all traffic to the trash folder for the moondance account any help would be greatly appreciated. Thanks Have a GREAT!! DAY. Moondance52

Just recently I noticed that I was not getting any Email in my primary account. After a little investigating I found that all the incoming mail was being dumped into my trash folder in local folders account. I have gone through the settings and have sent test loop messages and they all go into the trash folder I have two accounts set up and when I send a test loop message to the other account it goes into the proper inbox. I have not been able to get the system stop routing all traffic to the trash folder for the moondance account any help would be greatly appreciated. Thanks Have a GREAT!! DAY. Moondance52

Chosen solution

Did you also check your message filters? Maybe you have a bad line in there. Also I'd try to turn off any junk settings just to see if they are the culprit.

Read this answer in context 👍 2

All Replies (1)

maskapone
maskapone
more options

Chosen Solution

Did you also check your message filters? Maybe you have a bad line in there. Also I'd try to turn off any junk settings just to see if they are the culprit.