Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Serch menu is inaccessable, right click functions not working, cannot open links in new tab. All after updating firefox

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

TastyMango
TastyMango
more options

Here's what's going on: after turning on my computer and letting Firefox install its automatic update, I open my browser and find that most of my navigation options are messed up. the Rig I'm running is on a Windows 7 pro edition OS, antivirus is AVG.

here's a quick summary:

1) All my previous search engine options (Google and Wikipedia) in the search bar have vanished. 2) Pretty much an extension of 1, the Search menu in the settings page is inaccessible. Any attempt to click on it only shows the last clicked menu. 3) Using the right click option 'Open in new tab' does nothing. This is the same for open in new window. 4) Entering an address into the address bar does nothing.

Any working solutions would be greatly appreciated

Here's what's going on: after turning on my computer and letting Firefox install its automatic update, I open my browser and find that most of my navigation options are messed up. the Rig I'm running is on a Windows 7 pro edition OS, antivirus is AVG. here's a quick summary: 1) All my previous search engine options (Google and Wikipedia) in the search bar have vanished. 2) Pretty much an extension of 1, the Search menu in the settings page is inaccessible. Any attempt to click on it only shows the last clicked menu. 3) Using the right click option 'Open in new tab' does nothing. This is the same for open in new window. 4) Entering an address into the address bar does nothing. Any working solutions would be greatly appreciated

All Replies (1)

FredMcD
FredMcD
more options

Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder if there is one.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia