Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't set Google as default search engine; why does it always go back to Yahoo?

  • 1 reply
  • 13 have this problem
  • 1 view
  • Last reply by Zachary_

Chrisgahl
Chrisgahl
more options

I cannot keep Google Search has my default search engine. I reset it in the Firefox preference and each time, I get Yahoo! as the search engine. Why???? I've checked add-ons, etc. and there is no Yahoo! extension, etc. that I can find to remove.

I cannot keep Google Search has my default search engine. I reset it in the Firefox preference and each time, I get Yahoo! as the search engine. Why???? I've checked add-ons, etc. and there is no Yahoo! extension, etc. that I can find to remove.

Chosen solution

Refer to this solution: Go to the 3-bar menu => Addons => Extensions and look for any unfamiliar or suspicious looking extensions, like e.g.:

SafeSearch Incognito SearchAssist Incognito

When you find any : remove them.

Also look in : 3-bar menu (or 'Tools') => Options => Advanced => Network tab => Under : 'Offline Web Content and User Data'

However : most malware will be 'hiding' somewhere , so let's run malware scans :

Further information can be found in this article : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. They all work differently - what one program doesn't pick up, the other might.

Also see : https://malwaretips.com/blogs/yahoo-toolbar-removal/

Read this answer in context 👍 3

All Replies (1)

Zachary_
Zachary_
more options

Chosen Solution

Refer to this solution: Go to the 3-bar menu => Addons => Extensions and look for any unfamiliar or suspicious looking extensions, like e.g.:

SafeSearch Incognito SearchAssist Incognito

When you find any : remove them.

Also look in : 3-bar menu (or 'Tools') => Options => Advanced => Network tab => Under : 'Offline Web Content and User Data'

However : most malware will be 'hiding' somewhere , so let's run malware scans :

Further information can be found in this article : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. They all work differently - what one program doesn't pick up, the other might.

Also see : https://malwaretips.com/blogs/yahoo-toolbar-removal/

Modified by Zachary_