Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Installed firefox on new macbook, however e-mail address (username) I used for firefox is no longer in use. Thus, can not retrieve mail with confirmation link.

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by philipp

averxse
averxse
more options

Hello,

I have been using firefox account on different devices.

Installed firefox on new device this morning, and wanted to retrieve bookmarks etc. via my firefox account: anais.vercruysse@telenet.be Firefox has sent an confirmation e-mail to this address, however this e-mail address is no longer in use. Therefore my firefox account has been blocked...

The confirmation link should be send to avercruysse@me.com

Can you please do this?

Thanks

Hello, I have been using firefox account on different devices. Installed firefox on new device this morning, and wanted to retrieve bookmarks etc. via my firefox account: anais.vercruysse@telenet.be Firefox has sent an confirmation e-mail to this address, however this e-mail address is no longer in use. Therefore my firefox account has been blocked... The confirmation link should be send to avercruysse@me.com Can you please do this? Thanks

All Replies (1)

philipp
philipp
  • Moderator
more options

hello, are you able to log into https://accounts.firefox.com/signin and add a secondary email address there?