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Firefox crashes

  • 2 replies
  • 2 have this problem
  • 4 views
  • Last reply by FredMcD

zyzzy
zyzzy
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My firefox browser has been crashing constantly for about 2 weeks now. These are the report ID's of the last 5 or so times its happened. bp-0838e1d3-e54e-4fd9-b7c3-acc4d1170927 9/26/2017 9:48 PM bp-7eb49355-0d0a-4380-9092-60e630170926 9/26/2017 3:42 PM bp-63acb5fb-380b-40f6-bad0-e8d161170926 9/26/2017 3:04 PM bp-c79ec585-a02f-498f-ba21-16c2e1170925 9/25/2017 3:23 PM bp-ec9af81a-077a-41d6-809d-d628a1170925 9/25/2017 2:59 PM

My firefox browser has been crashing constantly for about 2 weeks now. These are the report ID's of the last 5 or so times its happened. bp-0838e1d3-e54e-4fd9-b7c3-acc4d1170927 9/26/2017 9:48 PM bp-7eb49355-0d0a-4380-9092-60e630170926 9/26/2017 3:42 PM bp-63acb5fb-380b-40f6-bad0-e8d161170926 9/26/2017 3:04 PM bp-c79ec585-a02f-498f-ba21-16c2e1170925 9/25/2017 3:23 PM bp-ec9af81a-077a-41d6-809d-d628a1170925 9/25/2017 2:59 PM

All Replies (2)

cor-el
cor-el
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  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
FredMcD
FredMcD
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bp-0838e1d3-e54e-4fd9-b7c3-acc4d1170927 Signature: mozilla::CorruptionCanary::Check

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation

This is for Sumo's Related Bugs 1251615 REOPENED --- crash in mozilla::layers::LayerPropertiesBase::ComputeChange +++++++++++++++++++++++++++++++++++++++++++++ bp-7eb49355-0d0a-4380-9092-60e630170926 Signature: mozilla::CycleCollectedJSRuntime::UnmarkSkippableJSHolders

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder

FileSyncShell.dll = Microsoft OneDrive = Microsoft Corporation

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation ++++++++++++++++++++++++++++++++++++++++++++++++ bp-63acb5fb-380b-40f6-bad0-e8d161170926 Signature: CCGraphBuilder::BuildGraph

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation

This is for Sumo's Related Bugs 1272230 You are not authorized to access bug 1272230

Firefox v55 has been having problems with graphics drivers and protection programs.

Check out Firefox v56 beta, some of the issues with Intel drivers have been fixed. https://www.mozilla.org/en-US/firefox/beta/all/