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Firefox crashes

  • 4 replies
  • 2 have this problem
  • 17 views
  • Last reply by maxdale

maxdale
maxdale
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Firefox 55.0.3 (64 bit) on Windows 10 crashes continually, has been getting worse for a few weeks.

Have turned off hardware acceleration, have run long RAM tests (passed all tests), have disabled all add ons, have tried safe mode.

driving me crazy. Often have to use hmrc login

https://online.hmrc.gov.uk/

and immediately it crashes, restore tabs may work and display page or may crash again immediately. Then may crash at any time.

Happens on many web sites.

When it crashes it crashes all running Firefox windows

Firefox 55.0.3 (64 bit) on Windows 10 crashes continually, has been getting worse for a few weeks. Have turned off hardware acceleration, have run long RAM tests (passed all tests), have disabled all add ons, have tried safe mode. driving me crazy. Often have to use hmrc login https://online.hmrc.gov.uk/ and immediately it crashes, restore tabs may work and display page or may crash again immediately. Then may crash at any time. Happens on many web sites. When it crashes it crashes all running Firefox windows

All Replies (4)

philipp
philipp
  • Moderator
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hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

maxdale
maxdale Question owner
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89c24f3d-9e26-4409-8c7f-123b60170927 4464b912-9c06-440f-9c4f-44e140170926 0f695b05-ee98-45b6-9264-9573e0170926 77659db9-b34f-41db-8a8e-171600170926

Thanks

Max

philipp
philipp
  • Moderator
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thanks max, i think firefox 56 which is due to be released tomorrow should contain a fix for this type of crash...

maxdale
maxdale Question owner
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Ill let you know.

Max