Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Every time I open a new tab in Firefox I get a Microsoft warning tone, tabs disappear and "Mozilla not responding" show, 15 secs later new tab opens Help pls!

  • 1 reply
  • 2 have this problem
  • 5 views
  • Last reply by FredMcD

more options

Every time I open a new tab in Firefox I get a Microsoft warning tone, tabs disappear and "Mozilla not responding" show, 15 secs later new tab opens Help pls!

Every time I open a new tab in Firefox I get a Microsoft warning tone, tabs disappear and "Mozilla not responding" show, 15 secs later new tab opens Help pls!

All Replies (1)

more options

What are you using for your 'new tab?'

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 27.0 r0 Shockwave Flash 22.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Flash: Grab the uninstaller from here:

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Then reinstall the latest version.

Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version 27.0.0.130

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>


See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration