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Audio crackling in videos on Firefox only.

  • 1 reply
  • 1 has this problem
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  • Last reply by Shadow110

darkretribution7
darkretribution7
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Audio in all videos seem to have this popping/crackling problem. I've tried reinstalling adobe, firefox, and drivers. nothing seems to fix this issue. In Chrome I can watch the same videos and not have this issue. I can't seem to find any information regarding the issue I am having.

Audio in all videos seem to have this popping/crackling problem. I've tried reinstalling adobe, firefox, and drivers. nothing seems to fix this issue. In Chrome I can watch the same videos and not have this issue. I can't seem to find any information regarding the issue I am having.

All Replies (1)

Shadow110
Shadow110
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Try : https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues and https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows and https://support.mozilla.org/en-US/kb/html5-audio-and-video-firefox

If need to uninstall this is the best practice : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Reinstall with Current Release Firefox 57.0 with a Full Version Installer https://www.mozilla.org/firefox/all/

Please let us know if this solved your issue or if need further assistance.