Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

National Geographic videos fail to play

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by eythian

eythian
eythian
more options

When I go here, for example:

https://news.nationalgeographic.com/2017/11/light-pollution-energy-LED-bulbs-spd/

and attempt to press play on the video, firefox pops up with a dialogue that says "Can't play this video"

This also occurs on other videos on this site. Is it possible to make them play?

When I go here, for example: https://news.nationalgeographic.com/2017/11/light-pollution-energy-LED-bulbs-spd/ and attempt to press play on the video, firefox pops up with a dialogue that says "Can't play this video" This also occurs on other videos on this site. Is it possible to make them play?

All Replies (2)

lynxster
lynxster
more options

When I sign in I get an error Proxy Error "The proxy server received an invalid response from an upstream server. The proxy server could not handle the request GET /aem-proxy/." I clicked on GET /aem-proxy/and tried a video and it worked fine for me might try a clean install..It seems their website might be experiencing some issues as well

eythian
eythian Question owner
more options

I tried doing what I should have started with, and disabled all my extenstions. It turns out uBlock origin was preventing the ad reel from playing. However, when I whitelist that (or turn it off completely) and attempt to play a video, I get the ad, and then when the content should appear, I get the ad again. So it's one step forward.