Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Pandora plays with no sound on Firefox but it plays fine on Internet Explorer

  • 1 reply
  • 3 have this problem
  • 2 views
  • Last reply by veuzent

veuzent
veuzent
more options

The Pandora screen opens and appears to be playing but there is no sound. Yes, the sound is turned up, I have deleted my cache & history, restarted Mozilla, and rebooted my computer. When I opened it on Internet Explorer Pandora had a message saying someone else was listening to my account. When I closed the Mozilla page, the IE Pandora site opened and played with no problem. So, it appears Pandora thinks it is working when it is open on Mozilla and it does work on IE. Any ideas what would cause this. I do have sound when watching Facebook videos, etc.

The Pandora screen opens and appears to be playing but there is no sound. Yes, the sound is turned up, I have deleted my cache & history, restarted Mozilla, and rebooted my computer. When I opened it on Internet Explorer Pandora had a message saying someone else was listening to my account. When I closed the Mozilla page, the IE Pandora site opened and played with no problem. So, it appears Pandora thinks it is working when it is open on Mozilla and it does work on IE. Any ideas what would cause this. I do have sound when watching Facebook videos, etc.

All Replies (1)

veuzent
veuzent Question owner
more options

I have solved the problem. My son had changed the config file to block videos from playing automatically as it slows down page loading in my computer. I have re-set them and Pandora is fine. I am wondering if there is a way to change that setting so that only Pandora has permission to load video/media and not every other website? Any ideas?