Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Server times out on incoming and out going messages!!!

  • 3 replies
  • 2 have this problem
  • 3 views
  • Last reply by Matt

Ybur
Ybur
more options

Beginning about three weeks ago out going e-mail from PC would time out. Now incoming e-mails time out before delivery, On I-Pad in last two days out going e-mail fails. Carrrier GWI has no problems on their end.

Beginning about three weeks ago out going e-mail from PC would time out. Now incoming e-mails time out before delivery, On I-Pad in last two days out going e-mail fails. Carrrier GWI has no problems on their end.

All Replies (3)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

> Now incoming e-mails time out before delivery

I don't understand what this means. Please provide more detail with different wording.

Does problem also happen in safe mode? 

- win7 https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode#start-computer-safe-mode=windows-7
Ybur
Ybur Question owner
more options

Message that comes up is "server has timed out"

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Ybur said

On I-Pad in last two days out going e-mail fails. Carrrier GWI has no problems on their end.

I think you define the problem as not Thunderbird. If it involves your I-pad, there is not way it is a Thunderbird issue. Thunderbird does not run on an ipad.

That would leave you with; Poor advice from your provider about the status of the service you pay for or changes to their service.. or defective hardware on your local end of the internet connection or the same software on both the IOS device and the Windows device. (there is not much of that, other than security suites.)