Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Default attachment folder not recognised

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by tmc1

tmc1
tmc1
more options

Hi, In tools | options | attachments it is set to Save files to a specific folder, that was selected via browse.

When I receive an attachment and select save, it does not automatically select this folder but my desktop. Any idea why please?

Hi, In tools | options | attachments it is set to Save files to a specific folder, that was selected via browse. When I receive an attachment and select save, it does not automatically select this folder but my desktop. Any idea why please?

Chosen solution

re: it is set to Save files to a specific folder, that was selected via browse.

check the settings are still set in Options.

Confirm :you have chosen a specific folder - not in Thunderbird, but elsewhere on your computer in eg: Documents

click on OK

Read this answer in context 👍 0

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Chosen Solution

re: it is set to Save files to a specific folder, that was selected via browse.

check the settings are still set in Options.

Confirm :you have chosen a specific folder - not in Thunderbird, but elsewhere on your computer in eg: Documents

click on OK

tmc1
tmc1 Question owner
more options

Hi, Thanks. It was not in Thunderbird and although it looked like it was selected in the folder window, it wasn't actually selected. If that makes sense!