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cannot open thunderbird; get cannot open xpcom message

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by psjones999

rdemasi1337
rdemasi1337
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Running win10. Cannot open Firefox. Get message couldn't load xpcom. Tried reinstalling Tbird, but no improvement. I use Kaspersky internet security. Starting Tbird in safe mose also not helpful.

Running win10. Cannot open Firefox. Get message couldn't load xpcom. Tried reinstalling Tbird, but no improvement. I use Kaspersky internet security. Starting Tbird in safe mose also not helpful.

Chosen solution

try reinstalling from getthunderbird.com

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All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Chosen Solution

try reinstalling from getthunderbird.com

psjones999
psjones999
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will reinstalling retrieve saved emails?