Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

page is not contained on screen, no way to scroll or to see edges of screen...how do I make the screen contents fit the screen space ?

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

Screen contents extend beyond the edges of the screen; reading email, for instance, I can see only sender and subject, not whether anything is attached to the email (to the right) or which email box I am in (to the left)

Microsoft 10

Screen contents extend beyond the edges of the screen; reading email, for instance, I can see only sender and subject, not whether anything is attached to the email (to the right) or which email box I am in (to the left) Microsoft 10

Chosen solution

Try to rename/remove xulstore.json and if present delete localstore.rdf in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Read this answer in context 👍 0

All Replies (2)

more options

Please provide a screenshot of what you are seeing. I wonder if you are opening those emails in the full width of the screen; or if you have the menu listing all the received emails in the left sidebar.


See this support article. How do I create a screenshot of my problem? It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.

more options

Chosen Solution

Try to rename/remove xulstore.json and if present delete localstore.rdf in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.