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Preview pane loads slowly, often out of synch with message headers

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  • 1 has this problem
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  • Last reply by Matt

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After I click on the message header it takes at least 30 seconds for the message to appear in the preview window below. If I open a new window it is often for a previous message, even if it has already been deleted. The whole thing is a mess to use. Also my punctuation sometimes renders correctly and sometimes not even though I took the two necessary steps to prevent that from happening.

After I click on the message header it takes at least 30 seconds for the message to appear in the preview window below. If I open a new window it is often for a previous message, even if it has already been deleted. The whole thing is a mess to use. Also my punctuation sometimes renders correctly and sometimes not even though I took the two necessary steps to prevent that from happening.

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Please add the troubleshooting information to your post To find the Troubleshooting information:

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Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?