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Why can I no longer access my address book?

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Matt

smallpiper1
smallpiper1
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When I click on the address book link, nothing happens. Nor does control-shift-b work. However, autocomplete in address lines, and group mailings, still work. How can I access my address book lists again?

When I click on the address book link, nothing happens. Nor does control-shift-b work. However, autocomplete in address lines, and group mailings, still work. How can I access my address book lists again?

All Replies (1)

Matt
Matt
  • Top 25 Contributor
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Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.