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I installed Firefox Quantum while using Firefox. Closed Quantum. Closed Firefox. Restart Firefox, all tabs and configuration are GONE.

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  • 1 has this problem
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  • Last reply by Shadow110

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I installed Firefox Quantum while using Firefox.

Closed Quantum. Closed Firefox.

Restart Firefox, all tabs and configuration are GONE.

50+ tabs, the history, … ETC, showing the same history of Quantum Edition (possibly from earlier Firefox developer edition history).

Don't you test yout own builds???? SHAME ON YOU!

How can I recover all my data?

I installed Firefox Quantum while using Firefox. Closed Quantum. Closed Firefox. Restart Firefox, all tabs and configuration are GONE. 50+ tabs, the history, … ETC, showing the same history of Quantum Edition (possibly from earlier Firefox developer edition history). Don't you test yout own builds???? SHAME ON YOU! How can I recover all my data?

All Replies (3)

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I have seen my firefox have been updated to a "quantum edition".

My cookies, sessions were lost too...

WHAT A FAIL!!!!!!!!!!!!!!!!!!!!!

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Ah, the saved passwords... GONE...

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Hi, 1st of all Firefox Volunteers supply Support only. 2nd Do not ever install a another version of Firefox while another is running. 3rd Do not install a 2nd Firefox on the same h/drive or partion as the other one. Ask as do not want the Profiles to co mingle. 4th Firefox Developer Edition has a Compatibility Mode to allow it to run any where but it does share your bookmarks so always before doing something or just because :

There is no way that Mozilla Firefox was the issue here. We are sorry to here of your instance though and do understand the anguish.

Please look on the Desktop for a folder called OldFirefoxProfile, it is doubtful this got created in this circumstance.

Please look in here :

For a 2nd Profile Folder it will be the oldest dated one.

  • bookmarks and history: places.sqlite
  • bookmark backups: compressed .jsonlz4 JSON backups in the bookmarkbackups folder
  • cookies.sqlite for the Cookies
  • formhistory.sqlite for saved autocomplete Form Data
  • logins.json (passwords) and key4.db (58+) or key3.db (57 and older) (decryption key) for Passwords saved in the Password Manager
  • if you only have key3.db then make sure to remove an existing key4.db
  • cert9.db (58+) or cert8.db (57 and older) for (intermediate) certificates stored in the Certificate Manager
  • if you only have cert8.db then make sure to remove an existing cert9.db
  • persdict.dat for words you added to the spelling checker dictionary
  • permissions.sqlite for Permissions and possibly content-prefs.sqlite for other website specific data (Site Preferences)
  • sessionstore.jsonlz4 for open tabs and pinned tabs (see also the sessionstore-backups folder)

G' luck