My passwords and web pages have disappeared from options, and insecure licence is stopping searches

3 replies
1 has this problem
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Last reply by FredMcD

6 years ago

5.11.18, 04:35

Since up date on 3rd Nov, I have been having problems. I cannot make a google search or open Facebook as I get an insecure certificate notice. However, I am able to open other https sites, such as Hotmail. I have tried adjusting the clock, rebooting.

In addition, all the web pages and passwords saved in options have disappeared. I have relied on this for storing my passwords.

Since up date on 3rd Nov, I have been having problems. I cannot make a google search or open Facebook as I get an insecure certificate notice. However, I am able to open other https sites, such as Hotmail. I have tried adjusting the clock, rebooting. In addition, all the web pages and passwords saved in options have disappeared. I have relied on this for storing my passwords.

Answer 1 · 2018-11-05 04:35:32

FredMcD

5.11.18, 21:37

PjAt said

I get an insecure certificate notice

Please explain the problem in detail. What happens? What is the exact error messages?

Many site issues can be caused by corrupt cookies or cache.

Clear the Cache and
Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Cookies; Delete cookies to remove the information websites have stored on your computer {web link}

Cache; How to clear the Firefox cache {web link}

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Answer 2 · 2018-11-05 04:35:32

PjAt Question owner

7.11.18, 22:35

Thank you. I have cleared cookies and cache with your support. Express doing this, I found that my passwords had reappeared. I am still getting messages about security to searches: Your connection is not secure. The owner of this website has configured their website improperly.