Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

LastPass Extension Not Working

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

more options

The LastPass extension no longer works. It shows up in the browser with the black icon, it drops down and offers to login, but once credentials are entered and Login button is clicked... nothing happens. It never actually logs in (icon stays black). I tested the credentials by visiting LastPass and they are correct (I can login there).

The LastPass extension no longer works. It shows up in the browser with the black icon, it drops down and offers to login, but once credentials are entered and Login button is clicked... nothing happens. It never actually logs in (icon stays black). I tested the credentials by visiting LastPass and they are correct (I can login there).

All Replies (1)

more options

Try removing LastPass, then download the full current installer. If there is still a problem, contact its support.