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i am unable to write or forward emails...the pane hides and will not maximize

  • 5 replies
  • 2 have this problem
  • 13 views
  • Last reply by Matt

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suddenly today, when i try to respond to an email or write an email or foward an email....the new window will not maximize

suddenly today, when i try to respond to an email or write an email or foward an email....the new window will not maximize

Chosen solution

thanks for trying....this turned out to not be a thunderbird issue at all.....STUPID ME!!!! i have dual VGA and i was using only one monitor.....and for some reason the second windows were opening on the monitor that was turned off.......when i turned it back on....i was able to find the missing window and all is back to normal!!!!

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perhaps you could show an image of what you see? (screen shot)

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the pic doesn't really show the issue....the second window will not open....i am unable to compose or respond anything . i uninstalled thunderbird and reinstalled, but have the same issue. BTW.,....this problem is only on my windows 10 computer...on my windows xp comp i am not having the issue.

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Select Help/Troubleshooting Information, click Open Folder to open the profile folder, close TB, delete or rename session.json and xulstore.json. Restart TB and see if the windows appear correctly.

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Chosen Solution

thanks for trying....this turned out to not be a thunderbird issue at all.....STUPID ME!!!! i have dual VGA and i was using only one monitor.....and for some reason the second windows were opening on the monitor that was turned off.......when i turned it back on....i was able to find the missing window and all is back to normal!!!!

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I have filed bug 152148 as I could not find the issue already listed.

Modified by Matt