Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I had firefox account previous on second email

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

photohikr1
photohikr1
more options

I wanted to add my secondary email to main account, unfortunately i had a firefox account on that email previously and it won't let me add email as secondary (backup) email. Can I merge both accounts to one?

I wanted to add my secondary email to main account, unfortunately i had a firefox account on that email previously and it won't let me add email as secondary (backup) email. Can I merge both accounts to one?

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

No, Sync accounts can't be merged per se. The Sync server isn't set up to work in that manner.

But if you disconnect from one Sync account and you are able to log in to the 2nd Sync account on that same device, your data will be merged in that Firefox installation. You may experience duplicated data, and I not sure how the Sync server will handle that situation.


Before you do that, backup your Profile data in case things go pear-shaped. https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles#w_backing-up-your-profile

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you can access this secondary Sync account then you can delete this account if you want to add this email address to your other account as a secondary account. If you do not know the password for this account then do a password reset.