Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

cannot download NordVPN Proxy Extension into FireFox even tho good connection and I own NordVPN

  • 5 replies
  • 2 have this problem
  • 1 view
  • Last reply by gliu20

firedrn
firedrn
more options

I cannot download NordVPN Proxy Extension into FireFox even tho I have a good internet connection and I own NordVPN. Get Message: "Download failed. Please Check your connection"

I cannot download NordVPN Proxy Extension into FireFox even tho I have a good internet connection and I own NordVPN. Get Message: "Download failed. Please Check your connection"

All Replies (5)

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version 66.0.4 May 5, 2019 Fixes add-on certificate issue.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you already update to Firefox 66.0.4?

rapley
rapley
more options

NordVPN browser extension issue relates to FF 70.0 and ETP.

firedrn
firedrn Question owner
more options

I tried again today and NORDVPN Proxy Extension did download. Question: What is ETP?

gliu20
gliu20
more options

ETP is a built-in feature of Firefox called Enhanced Tracking Protection which helps to prevent trackers from following you from website to website