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cant load sites

  • 3 replies
  • 2 have this problem
  • 6 views
  • Last reply by FredMcD

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I cannot load the following in FF. Have to go to IE. Tried with all ads ons disabled

https://my.eir.ie/login Get black screen in Firefox

https://www.bordgaisenergy.ie/home/paynow white screen in firefox

Javascript is enabled

FF 64 bit v 66.0.5

I cannot load the following in FF. Have to go to IE. Tried with all ads ons disabled https://my.eir.ie/login Get black screen in Firefox https://www.bordgaisenergy.ie/home/paynow white screen in firefox Javascript is enabled FF 64 bit v 66.0.5

All Replies (3)

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Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}

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i tried safe mode

"Tried with all ads ons disabled "

i also tried disabling tracking allowing popups, just in case

Modified by FIREFOXED

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Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia