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Won't play audio file

  • 4 replies
  • 1 has this problem
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  • Last reply by cor-el

MJE FF
MJE FF
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At site yourdailygerman.com, Firefox will not play the audio for word of the day 'arm' (scroll down the page a little).

The audio does play in Edge and Chrome.

Other audio files work in Firefox. I've run the HTML5 audio test suite without error. I've cleared the cookies for yourdailygerman.com.

I see no error messages. I'd appreciate if anyone can verify this file works in Firefox and/or suggest fixes.

(There are 2 warnings in extensions that "Cisco H264" and Wildvine Content Decryption" will be installed.

At site yourdailygerman.com, Firefox will not play the audio for word of the day 'arm' (scroll down the page a little). The audio does play in Edge and Chrome. Other audio files work in Firefox. I've run the HTML5 audio test suite without error. I've cleared the cookies for yourdailygerman.com. I see no error messages. I'd appreciate if anyone can verify this file works in Firefox and/or suggest fixes. (There are 2 warnings in extensions that "Cisco H264" and Wildvine Content Decryption" will be installed.

Chosen solution

If I right-click the link in the Network Monitor and open the link in new tab then it plays properly with the full url (i.e. ?_=1 appended). This also works if I click edit and resend for this request (no 403 error and the partial file is send). Only with the play button it doesn't work for some reason.

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All Replies (4)

calebrye
calebrye
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Wie gets, Mike!

While I'm no coding expert, I was able to manipulate the URL of the Play button to play the embedded mp3. I believe a potential source of the problem has to do with the way the content is embeded within the site. (to get the link, right click/view info) For example:

Before: https://yourdailygerman.com/wp-content/uploads/audios/questions-1/question-1-wohin-2-bus.mp3?_=14 After: https://yourdailygerman.com/wp-content/uploads/audios/questions-1/question-1-wohin-2-bus.mp3

The second instance does play the content. Perhaps someone with a better understanding will see this post and add more insight.

For now, keep using a different browser for this website till it can be figured out. I hope this helps a bit.

cor-el
cor-el
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I see a 403 forbidden response in the Web Console and Network Monitor.

GEThttps://yourdailygerman.com/wp-content/uploads/audios/arm-audio/arm-0.mp3?_=1 [HTTP/2.0 403 Forbidden 124ms]

HTTP load failed with status 403. Load of media resource https://yourdailygerman.com/wp-content/uploads/audios/arm-audio/arm-0.mp3?_=1 failed.

I don't know what this GET parameter (?_=1) is supposed to do.

MJE FF
MJE FF Question owner
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Thanks and danke. I'll let the site owner know the link is not playing in current Firefox.

@cor-el The first, GEThttps does play in Firefox for me. The second, https does not play for me; it opens a new tab, but does not play.

@calebrye Danke. Both of the links you gave work in my Firefox.


Since my initial post, I borrowed a laptop with WIn 10, installed Firefox 67.02, and the link failed to play on the laptop.

BTW, I'm using Firefox 67.0.2. The page I've been studying is: https://yourdailygerman.com/arm-german-poor-meaning/.

cor-el
cor-el
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Chosen Solution

If I right-click the link in the Network Monitor and open the link in new tab then it plays properly with the full url (i.e. ?_=1 appended). This also works if I click edit and resend for this request (no 403 error and the partial file is send). Only with the play button it doesn't work for some reason.