Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Regular Firefox is not supporting gmail; Private Firefox is supporting it. Windows 10 is trying to install and I'm waiting for help aborting it (I'm on W7).

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

more options

It took several minutes for gmail to load, after several minutes with no activity monitored in lower left at all. Then, It was taking several minutes to open an email. In private mode, no delay at all, but I am hindered in my research in private mode, so I need Gmail to work in regular Firefox. Thank you!

It took several minutes for gmail to load, after several minutes with no activity monitored in lower left at all. Then, It was taking several minutes to open an email. In private mode, no delay at all, but I am hindered in my research in private mode, so I need Gmail to work in regular Firefox. Thank you!

All Replies (1)

more options

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox from this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data from that website will be saved once again.