Firfox for the past month has been real slow and I've reinstalled it to default but that hasn't helped, safe mode woks fine
About a month ago, Firefox started taking about twice as long to load pages, but Microsoft Edge is working fine, so it isn't my internet connection or modem. I uninstalled Firefox and cleaned out the registry with CC Cleaner and reinstalled Firefox without any themes or add ons and refreshed it. It is still slow. Then I started Firefox in safe mode and it worked great. Then I restarted Firefox and I made sure all of the settings were exactly the same as in safe mode, again with no themes or add ons and it is still very slow.
Chosen solution
Microsoft just did an update and now Firefox is working properly. My problems with Firefox have been going on for the past month which was probably caused by the update a month ago, so the problem wasn't with Firefox, but with the previous Windows update.
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It could be the work of one of your add-ons, or it could be Hardware Acceleration. How to disable Hardware Acceleration {web link}
Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)
In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.
Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.
If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.
Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.
Again, I have no themes or add ons. I redownloaded and refreshed Firefox so it is set to all default settings with no add ons or themes. I made sure all of the settings were exactly like in safe mode which works perfectly, so I would think there should be no difference between my copy of Firefox and safemode which really puzzles me.
What about Hardware Acceleration?
I turned off hardware acceleration
Can you post your troubleshooting information?
Name Firefox Version 68.0.2 Build ID 20190813150448 Update History Update Channel release User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0 OS Windows_NT 10.0 Profile Folder C:\Users\Paul Boe\AppData\Roaming\Mozilla\Firefox\Profiles\imzqkq6b.default-1565824087271 Enabled Plugins about:plugins Build Configuration about:buildconfig Memory Use about:memory Performance about:performance Registered Service Workers about:serviceworkers Launcher Process Enabled Multiprocess Windows 1/1 Enabled by default Remote Processes 5 Enterprise Policies Active Google Location Service Key Found Google Safebrowsing Key Found Mozilla Location Service Key Found Safe Mode false Profiles about:profiles Crash Reports for the Last 3 Days Report ID Submitted All Crash Reports Firefox Features Name Version ID Firefox Monitor 3.0 fxmonitor@mozilla.org Firefox Screenshots 39.0.0 screenshots@mozilla.org Form Autofill 1.0 formautofill@mozilla.org Web Compat 5.0.2 webcompat@mozilla.org WebCompat Reporter 1.1.0 webcompat-reporter@mozilla.org Remote Processes Type Count Web Content 3 / 8 Extension 1 GPU 1 Extensions Name Version Enabled ID Amazon.com 1.1 true amazondotcom@search.mozilla.org Bing 1.0 true bing@search.mozilla.org DuckDuckGo 1.0 true ddg@search.mozilla.org eBay 1.0 true ebay@search.mozilla.org Google 1.0 true google@search.mozilla.org Twitter 1.0 true twitter@search.mozilla.org Wikipedia (en) 1.0 true wikipedia@search.mozilla.org Security Software Type Name Antivirus Avast Antivirus Antispyware Avast Antivirus Firewall ZoneAlarm Free Firewall Firewall Graphics Features Compositing Basic Asynchronous Pan/Zoom wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled WebGL 1 Driver WSI Info EGL_VENDOR: Google Inc. 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Modified
Chosen Solution
Microsoft just did an update and now Firefox is working properly. My problems with Firefox have been going on for the past month which was probably caused by the update a month ago, so the problem wasn't with Firefox, but with the previous Windows update.
That's good to hear. Well done. Please flag your last post as Solved Problem as this could help others with similar problems.