Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have my primary email account set to forward all my messages to another gmail account. Suddenly the forwarding stopped . . . how do I fix this?

  • 3 replies
  • 1 has this problem
  • 21 views
  • Last reply by McCoy

Anne
Anne
more options

I used to receive all my emails from my primary email account in my secondary account. Now this is not happening. There was some sort of change to my FireFox account that may have stopped the messages being forwarded. I checked and the forward is still set up with the primary email, so there is something blocking it in the secondary email and I can't figure out what?

I used to receive all my emails from my primary email account in my secondary account. Now this is not happening. There was some sort of change to my FireFox account that may have stopped the messages being forwarded. I checked and the forward is still set up with the primary email, so there is something blocking it in the secondary email and I can't figure out what?

Chosen solution

Unfortunately, Firefox has nothing to do with your email address. It has not control over any of your email settings. If your email forwarding has stopped, it's likely a configuration issue on your email account.

You will likely have more luck if you post this question on your email provider's support website or contact their support directly.

Read this answer in context 👍 0

All Replies (3)

Wesley Branton
Wesley Branton
more options

Chosen Solution

Unfortunately, Firefox has nothing to do with your email address. It has not control over any of your email settings. If your email forwarding has stopped, it's likely a configuration issue on your email account.

You will likely have more luck if you post this question on your email provider's support website or contact their support directly.

Anne
Anne Question owner
more options

Thanks - I’ll do that.

McCoy
McCoy
more options

Anne said

Thanks - I’ll do that.

Hello Anne,

Just in case this helps :

https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help