Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Authentication failed

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by christ1

wlb122
wlb122
more options

I have a number of gmail accounts. One of them is of the form xxx@gmail.com. The others use a different domain that is a Google Drive account. They have the form xxx.@ucwc-pa.org. Since updating 68.4.1 Mac 64 bit the xxx.@ucwc-pa.org ones fail with "Failure with connecting to server imap.gmail.com". I've tried restarting Thunderbird in safe mode which did not help. I tried rebooting the Mac to safe mode and that did not help. I tried deleting and recreating one of the accounts that fails and that failed. I can use a browser to get emil from each of the accounts that fail using Googles gmail.com web page.

I have a number of gmail accounts. One of them is of the form xxx@gmail.com. The others use a different domain that is a Google Drive account. They have the form xxx.@ucwc-pa.org. Since updating 68.4.1 Mac 64 bit the xxx.@ucwc-pa.org ones fail with "Failure with connecting to server imap.gmail.com". I've tried restarting Thunderbird in safe mode which did not help. I tried rebooting the Mac to safe mode and that did not help. I tried deleting and recreating one of the accounts that fails and that failed. I can use a browser to get emil from each of the accounts that fail using Googles gmail.com web page.

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.