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Thunderbird won't run after Firefox update

  • 2 replies
  • 1 has this problem
  • 28 views
  • Last reply by Archie

Archie
Archie
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After Firefox update to version 74.0 (64 bit) attempting to open Thunderbird results in "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible".

After Firefox update to version 74.0 (64 bit) attempting to open Thunderbird results in "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible".

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Interesting, does it continue if you do a re install?

Archie
Archie Question owner
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Hi Matt, I assume you refer to a reinstall of Firefox? If so how does this help Thunderbird recover profiles?

NB I have found Thunderbird profiles - if these a re the missing ones - what to do next.

I have been using both Thunderbird and Firefox for many years and never encountered such a problem.

Best regards Graham