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Cannot Log Into GMail

enverhally
enverhally
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I have the latest Firefox OS. I'm on a 7 year old MacBook Pro. I cannot log into GMAIL. It's telling me to try later. HELP!!! xxx-xxx-xxxx THanks, Enver


edited phone# from search/spam bots view as this is a public forum and nobody here does support by phone.

I have the latest Firefox OS. I'm on a 7 year old MacBook Pro. I cannot log into GMAIL. It's telling me to try later. HELP!!! xxx-xxx-xxxx THanks, Enver edited phone# from search/spam bots view as this is a public forum and nobody here does support by phone.

Modified by James

All Replies (1)

yogyta kalwar
yogyta kalwar
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Hello enverhally Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache": 

   Firefox/Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems. 

   Firefox/Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks and history and cookies and passwords and cache and exceptions, so be cautious. If you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data from that website will be saved once again. 

   https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox