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STARTTLS issue

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by Matt

daveblackburn
daveblackburn
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Hi there,

I've just recently started to get error messages using Thunderbird. I've made no changes and it seems to be intermittent.

Error message;

An error occurred while sending mail: Unable to establish a secure link with Outgoing server (SMTP) smtp-mail.outlook.com using STARTTLS since it doesn't advertise that feature. Switch off STARTTLS for that server or contact your service provider.'

Receiving email seems to be OK.

Any advice welcomed!

Dave

Hi there, I've just recently started to get error messages using Thunderbird. I've made no changes and it seems to be intermittent. Error message; An error occurred while sending mail: Unable to establish a secure link with Outgoing server (SMTP) smtp-mail.outlook.com using STARTTLS since it doesn't advertise that feature. Switch off STARTTLS for that server or contact your service provider.' Receiving email seems to be OK. Any advice welcomed! Dave

Chosen solution

The issue seems to have resolved itself!

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All Replies (2)

daveblackburn
daveblackburn Question owner
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Chosen Solution

The issue seems to have resolved itself!

Matt
Matt
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Duplicate here https://support.mozilla.org/en-US/questions/1303100